Thank you for shopping at modernthread.store! We strive to make your shopping experience as smooth and secure as possible. Below is our Payment Policy, outlining the accepted payment methods, payment processing, and other important details to ensure your purchase is completed efficiently.
Accepted Payment Methods
We accept the following payment methods for all purchases:
- PayPal
- Payoneer
Both PayPal and Payoneer are secure, trusted payment platforms that allow you to pay using your credit or debit card, or directly from your linked PayPal or Payoneer account. You do not need to have a PayPal or Payoneer account to use either of these services, and both are safe, encrypted platforms designed to protect your personal and financial information.
Payment Process
Once you’ve selected your items and are ready to checkout:
You will be redirected to a secure payment page.
Choose your preferred payment method (PayPal or Payoneer).
If paying with PayPal, you will be prompted to log in to your PayPal account (if you’re not already logged in) to confirm the payment.
If paying with Payoneer, you will be directed to enter your payment details securely via Payoneer’s platform.
Once payment is confirmed, you will receive an order confirmation email from us. This email will include your order details, and you will receive a tracking number once your order is shipped.
Payment Authorization and Security
Secure Payment Processing: All transactions are securely processed through PayPal and Payoneer’s encrypted systems to protect your financial data.
Order Authorization: By completing your purchase, you authorize Modernthread.store to charge your selected payment method for the total order amount, including any applicable taxes and shipping fees.
Fraud Prevention: We reserve the right to cancel or decline any order that appears suspicious or shows signs of fraud. If your payment is flagged for any reason, our customer service team will contact you to verify the transaction.
Payment Issues
If you encounter any issues with your payment (e.g., payment declines, technical issues), please check the following:
PayPal: Ensure your PayPal account has sufficient funds or that your linked credit/debit card is active.
Payoneer: Make sure your Payoneer account is in good standing and has enough funds for the purchase.
If the issue persists, feel free to reach out to our customer service team at [email protected] or call +1 326-732-1465, and we’ll be happy to assist you in resolving the matter.
Taxes
Sales tax is applicable based on your location in the United States. The tax amount will be calculated and added to your total during checkout. You will be able to review the total amount, including taxes, before finalizing your payment.
Billing Information
Billing Address: You will be required to provide a valid billing address at checkout, which must match the address associated with your payment method (PayPal or Payoneer). This is a security measure to prevent fraudulent transactions.
Invoice: After your order is processed, you will receive an invoice via email confirming the items, shipping charges, and taxes. If you need an invoice for accounting or other purposes, please contact us at [email protected], and we’ll be happy to provide one.
Order Confirmation
Once your payment is processed, you will receive an order confirmation email containing:
A summary of your order.
A unique order number.
Estimated shipping and delivery dates.
Please keep this email for your records. If you don’t receive the confirmation email within 24 hours of placing your order, please contact us immediately at [email protected].
Contact Us
If you have any questions regarding payment methods, billing, or issues with your transaction, our customer service team is here to help! You can reach us via:
Email: [email protected]
Phone: +1 326-732-1465
Address: 552 State Ave, Kansas City, KS 66101, USA
Opening Hours: Monday – Friday | 8:00 AM – 6:00 PM (EST)
Thank you for choosing Modernthread.store! We look forward to providing you with a seamless shopping experience.