Thank you for shopping with modernthread.store! We strive to provide a smooth and efficient shopping experience, from the moment you place your order to the delivery of your items. Please review our shipping and delivery policy below to ensure you have all the information you need about your order.
Domestic Shipping
We currently only ship within the United States. Unfortunately, we do not offer international shipping at this time. We are working on expanding our shipping options, so please stay tuned for updates!
Shipping Costs
We offer a flat-rate shipping fee of $6.99 for all orders within the United States. This fee applies to all orders, regardless of size or weight.
Processing Time
Once your order is placed, we will begin processing it promptly. All orders are typically processed within 1-3 business days. Processing time may be slightly longer during peak periods (e.g., holidays or special promotions), but we always aim to ship your items as quickly as possible.
Shipping Time
After your order is processed, your items will be shipped via our trusted carrier partners. Delivery typically takes between 7-15 business days, depending on your location. Please note that delivery times may vary due to factors such as carrier delays, weather conditions, or holidays.
If you need to check the status of your order, you will receive a tracking number once your order has shipped. You can use this number to track your shipment through the carrier’s website.
Order Tracking
Once your order has been shipped, we will send you an email with a tracking number. This will allow you to track your order’s progress as it makes its way to you. You can check your order status anytime by entering the tracking number on the carrier’s website.
If you have any questions about your order’s status or delivery, feel free to contact our customer service team at [email protected].
Shipping Delays
While we strive to ensure timely delivery, please note that some external factors can cause delays. These may include:
Weather disruptions
Carrier delays
Holidays or special events
Unforeseen circumstances (e.g., pandemics, strikes)
We will notify you of any significant delays if they affect your order.
Order Issues
If your order does not arrive or you encounter any problems with your shipment (e.g., lost or damaged items), please reach out to us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your items.
Email: [email protected]
Phone: +1 326-732-1465
Contact Us
If you have any questions about shipping, delivery, or tracking your order, please don’t hesitate to contact us. Our customer service team is available Monday through Friday, from 8:00 AM to 6:00 PM (EST).
Thank you for choosing modernthread.store! We look forward to delivering your order and making your shopping experience as enjoyable as possible.
