At modernthread.store, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases. By accessing or using our website, you agree to the practices described in this policy.
If you have any questions or concerns regarding our privacy practices, please contact us at [email protected].
1. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
Personal Information: When you place an order or create an account, we collect personal details such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
Payment information (PayPal, Payoneer, or credit card details)
Non-Personal Information: We also collect non-personal information to improve the functionality of our website and provide a better user experience, such as:
- IP address
- Browser type and version
- Device type
- Pages visited on our site
- Referring URL
- Date and time of visits
2. How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and fulfill your orders, including shipping, payment, and communication regarding your purchases.
Customer Support: To provide customer service, respond to inquiries, and address issues related to your order.
Marketing Communications: With your consent, we may send promotional emails or newsletters about new products, special offers, and updates. You can unsubscribe at any time by following the unsubscribe link in our emails.
Improvement of Services: To analyze website traffic and improve our website’s performance, user experience, and product offerings.
Legal Compliance: To comply with applicable laws and regulations, and to protect our rights and the rights of others.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
Payment Processors: We share necessary payment details with PayPal and Payoneer to process transactions securely.
Shipping and Fulfillment Providers: We share your address and contact information with shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order.
Service Providers: We may engage third-party companies that assist with our business operations, such as email marketing platforms, analytics services, and website hosting. These companies have access to your data only to perform these functions and are obligated not to disclose or use it for other purposes.
We may also disclose your personal information if required by law or in response to valid legal requests by public authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, improve the functionality of our site, and analyze traffic.
By using our website, you consent to the use of cookies. If you prefer, you can modify your browser settings to disable cookies, but please note that some features of our site may not function properly without them.
5. Data Security
We take the security of your personal information seriously and use a variety of security measures to protect it. We use SSL encryption to secure your payment information during checkout. However, please be aware that no data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we have about you.
- Correction: You can update or correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal limitations (e.g., if we need to retain it for legal or operational purposes).
- Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any of our marketing emails. You may also contact us directly at [email protected] to request that we stop sending you marketing communications.
- Cookie Preferences: You can manage your cookie preferences through your browser settings.
If you wish to exercise any of these rights or have questions about your personal data, please contact us at [email protected].
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that a child under the age of 13 has provided us with personal information, we will take steps to delete such information as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:
Email: [email protected]
Phone: +1 326-732-1465
Address: 552 State Ave, Kansas City, KS 66101, USA
Opening Hours: Monday – Friday | 8:00 AM – 6:00 PM (EST)
Thank you for shopping at modernthread.store! We value your privacy and are committed to keeping your personal information safe.